www.securitysoftware.com 7081 Grand National Drive #100 Orlando, Florida 32819 USA www.securitysoftware.com Voice: 407.345.1550 Fax: 407.345.1690 Security Information Systems, Inc. We started with the idea in 1987 to develop the first generation of PC based automation software systems for the security industry, a more intuitive yet simple to use system. The first step was to involve central station personnel, our clients, the industry experts, in the creation of this new system.
The System became known as the ALARM CENTER ® . What makes the ALARM CENTER ® stand above the rest is the fact that it was developed and is continually nurtured by security industry experts working side-by-side with leading PC software designers. Now, with thousands of Systems operating in over 90 countries and nearly two decades of industry experience, Security Information Systems, Inc.
is proud to provide the ALARM CENTER ® for Windows ® with the great features that were previously incorporated in our DOS and Networking versions and enhanced in the Windows ® environment. A stunning new array of improvements also reveal an easy and fast response for dispatchers, more management reports and a host of new add-on modules; all while keeping an easy to use interface that has made the ALARM CENTER ® the worldwide standard. Welcome to the cnext generation d of security automation software.
Experience first hand why the ALARM CENTER ® for Windows ® is the most powerful, yet easy to use automation software tool ever developed for the security industry! The ALARM CENTER ® Service Manager Module ... more.
is a comprehensive and easy to use service management system that provides for professional and automated operation of the service department, reduces costs and increases efficiency. Now, the requirements of a busy service department can be easily managed!
Enhancement modules are available to make your service department operate at peak efficiency: SCHEDULING Module allows for easy and instant scheduling by technician. INTERNETSERVICE Module allows technicians to access service tickets and customer information utilizing a remote wireless PDA (Personal Data Assistant). Technicians can instantly access schedules, service tickets, retrieve customer information (including service history), place accounts into test mode, view signal traffic, etc.
The ALARM CENTER ® Service Manager Module is the perfect companion to the ALARM CENTER ® Accounting Software 3 together forming the backbone of your management and service departments. BENEFITS: ALARM CENTER ® Service Software What Is The ALARM CENTER ® ? " Create and easily track service work orders and requests.
" Instant viewing of pending service tickets and service history. " Automatically schedule accounts for regular maintenance service calls. " E-mail function to confirm customer 9s service appointment.
" Track customer equipment, location, serial numbers and contracts. " Comprehensive report manager. " Generate productivity reports to track technician job performance.
" Viewservice information directly in Monitoring/Dispatch Module. " Create service requests directly from Monitoring/Dispatch Module. " Available for all systems from Single User to Multi-User.
" Integrates with the ALARM CENTER ® Accounting Interface and Monitoring/Dispatch Modules or can operate as a stand alone system. cA gem of a program 3 every alarm company needs to use this! d cIntuitive and complete d " INCREASE PRODUCTIVITY & EFFICIENCYwith your service staff 3 easy to use service ticket generator.
" TRACKinstalled equipment, maintenance/contract agreements, pending service calls, history, and inspections. " COMPREHENSIVE REPORTSto analyze profitability of the service department. " POWERFUL SCHEDULINGmodule for technician appointments.
" DIRECTLY INTEGRATESwith other ALARM CENTER ® modules for data integrity and consistency or can be used as a stand alone system. ALARM CENTER ® Accounting Software Designed specifically for the security professional, our Accounting Interface Module is an easy to use, feature-rich solution to your invoicing and billing requirements. Developed as a front end for off-the-shelf commercially available accounting systems, the Accounting Interface Module has tailored the functionality, invoicing and reports for the needs of the security industry.
Now it is possible to utilize your existing and proven accounting software without the expense of replacing it with proprietary software and retraining your staff. By combining the ALARM CENTER ® Accounting Interface Module with proven off-the-shelf commercially available accounting systems (such as QuickBooks Pro by Intuit, Inc.), your company will have the ability to easily integrate your Monitoring and Service clients in one complete solution. Features typically not found in proprietary software will be available to you; manage multiple companies, one-time invoices & recurring billing, statements, pay bills (manually & electronically), track expenses/payments/sales taxes, create purchase orders, track inventory, manage payroll processing and direct deposits, print packing slips & labels, customized reports/graphs/forms, export reports & forms, create estimates and perform job costing, create budgets and analyze cash flow, track vehicle mileage, manage loans, track your fixed assets, create audit trails, create customized business plans & forecasts, and much more!
BENEFITS: cA cost effective and easy solution to my accounting needs d cA fantastic approach for the alarm industry - why hasn 9t anybody thought of this before d " RECURRING INVOICING offering varying cycles (i.e., weekly, monthly, quarterly, annually, etc.) for monitoring fees, maintenance, lease, rentals, etc. " DEALER BILLING capabilities allow for dealer and group invoicing. " DIRECT INTEGRATION of commercially available accounting systems with other ALARM CENTER ® modules for data integrity and consistency.
" EASY & INTUITIVE user interface allows access to accounting information throughout the ALARM CENTER ® modules. " COST EFFECTIVE alternative to high priced proprietary software. " More features and capabilities than any proprietary alarm billing software.
" Increased reliability by using off-the-shelf commercially available accounting systems " ALARM CENTER ® Accounting Interface Module will handle all the recurring billing, dealer billing and contract information. This information is automatically sent to your accounting program for final processing. " Handles multiple recurring items and cycles allowing flexibility for your business.
" Capable of handling dated billing for special clease d or cmonthly payoff d jobs. " Available for all systems from Single User to Multi-User. " Integrates with the ALARM CENTER ® Service Manager and Monitoring/Dispatch Modules or can operate as a stand alone system.
" Billing information available directly in the Monitoring/Dispatch Module. " Your accountant will thank you since they will not have to learn a proprietary program 3 they can use the accounting program they are already familiar with! DEALER ACCESS MODULE Allows dealers direct access to full account information, reducing central station workload and increasing efficiency.
INTERNET ACCESS MODULE Dealer and subscriber access to account status and signal history information from anywhere in the world. TELEPHONE ACCESS MODULE Dealer and subscriber remote access to account status and signal history via touchtone telephone utilizing automated text-to-speech. VIDEO INTEGRATION MODULE Video verification of pre and post alarm events along with LIVE video for each zone violated during a dispatch.
MAPPING MODULE Have instant access to a detailed map of the subscriber 9s location. WEB PHONE MODULE Remote access for dealers and subscribers to account status and signal history information via a web enabled cellular phone. REPORTER MODULE Unattended alarm signal processing for reporting purposes.
ACCOUNTING INTERFACE MODULE Important data and accounting information flows between the Monitoring/Dispatch Module to commercially available accounting systems. SERVICE MANAGER MODULE Track service calls, contracts, equipment, and most of all, profitability , with this important management system. INTERNET SERVICE MODULE Using a web-enabled PDA, service technicians can access detailed information for their service calls right in the palm of their hand!
TRAINING Comprehensive training programs are designed for both dispatchers and administrators and can be conducted at the clients facility or at our state of the art training center. Supplemental internet training programs are also available to enhance operational knowledge. Products & Services ALARM CENTER is a registered trademark of Security Information Systems, Inc.
Windows and its versions are trademarks of the Mic rosoft Corporation. Specific requirements and availability, which are subject to change without notice, will be provided upon request. © Copyright by Security Information Systems, Inc., 1 987-2004.
All rights reserved worldwide. Rev. 02/04.
Monitoring/Dispatch Module Accounting and Services SB